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Intro

With Zendo, you can control your smart locks. Lock or unlock, pull the latch/spring (when supported), and check whether the door is open or closed. Smart locks are visible in both Control and Security & Safety mode. Set a security alert on a lock and Zendo highlights it in orange or red while the door is unlocked. Keep an eye on the battery level of your smart locks in the Batteries section of the app.
Every lock or unlock event shows up in the Safety & Security activity feed, so you can see when the door was locked or unlocked. The activity feed is for monitoring only. To lock or unlock the door, use the accessory on your floorplan or in the Tiles view.

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Add smart locks to the floorplan

Add an accessory for each smart lock, next to the door where it’s installed. That way you can lock or unlock with a single tap.
Linking a smart lock to a room lets you unlock the door straight from a smart doorbell live stream, so you can answer the door and let someone in with ease.
  1. Tap
  2. Tap “Settings”
  3. Tap “Add or Change Accessories” (or “Edit Floorplan”)
  4. Tap the lock accessory
  5. Scroll down and set a room under “Room”
Once linked, the lock appears as a control in the doorbell’s live stream for that room.

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Restrict access to smart locks

With Family Sharing (Access Control), you can decide who can control your smart locks.

In a home setup, you could hide them from kids and guests.
In a commercial property, you could hide them from visitors and non-admin staff.

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